Topic: Problem posting pics


len47merc    -- 01-18-2016 @ 5:09 AM
  All - every attempt to post a pic/attachment with a reply since Saturday morning for me produces the following error message:

Server Error
500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.

Never had this problem before.

I have sent this to the EFV8 Administrator this morning for them to address. FYI

Steve


TomO    -- 01-18-2016 @ 9:19 AM
  Here is my try

It worked OK, try resizing your photo. This one is 1440 pixels wide x 821 high.


Tom

This message was edited by TomO on 1-18-16 @ 9:22 AM


Grant    -- 01-18-2016 @ 9:40 AM
  The same thing happens when I try to post a photo today.

Identical error message.

This is not a new problem. It has occurred from time to time in the past.

My computer describes the photo here as 3 MB. Maybe that's too large, as Tom says?


TomO    -- 01-18-2016 @ 10:02 AM
  Grant,

3 MB is too large, I don't know the size limit, but I try to keep mine around 3 KB. This Lincoln photo is just over 1 MB

Tom


TonyM    -- 01-18-2016 @ 10:14 AM
  Hello Grant and Tom.

.
.
.
78-730B


len47merc    -- 01-18-2016 @ 1:14 PM
  Tom/all - the problem with posting the pics, found through further trial and error - was that my excessively descriptive file names for the photos I was trying to post were too long. Truncating them to a smaller number of overall characters allowed them to be posted.

Never knew there was a limit of file name characters for this website until now. Have always reduced file sizes to 1024 before posting but file names have always been much shorter. Sorry to have raised the flag for an apparent personal shortcoming.

Moral of the story - keep posted pic file names short (what the actual limit is I do not know - see pics/file names posted under 'carpet insert' in Mercury section) in addition to reducing to 1024 x 768.

Cheers -

Steve


efv8    -- 01-18-2016 @ 2:31 PM
  Even the web administrator has had this problem when trying to add pictures to the online store.
Tom O is correct -- resize your photos. 440 by 660 is big enough. (or small enough).

I was not aware of the title length restriction -- but that can be a problem.

Web Administrator


Grant    -- 01-18-2016 @ 4:53 PM
  Hello Tony M. Hope our paths cross again in 2016.


I've just tried again to post a photo ........ Tony M on Route 66 in Carolyn and Ken Bounds' '36 roadster during the 2014 Central National Meet.

Three attempts. Same error message each time.

Title too long? Photo too big? Very frustrating. I give up.


TomO    -- 01-19-2016 @ 7:57 AM
  Grant, that file name is way too long.

Try "Tony M during 2014 CNM"

Tom


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